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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ron Troxell

May 4, 2026

5  out of  5
rating by Ron Troxell
"Very helpful and informative."
We responded:
"Thank you for the amazing review, Ron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ron Shauger

May 1, 2026

5  out of  5
rating by Ron Shauger
"Awesome service, great pricing."
We responded:
"Thank Ron! We appreciate your support! "
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Elizabeth&Richard Mcclung

April 29, 2026

5  out of  5
rating by Elizabeth&Richard Mcclung
"Gracie was exceptionally informative, knowledgeable and patient with us. She went above and beyond. Wonderful experience. We highly recommend working with State Farm for any and all policies. Thank you for walking us thru each step Gracie!"
We responded:
"Thank you for the amazing review, Elizabeth&Richard! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Camri Rochell

April 28, 2026

5  out of  5
rating by Camri Rochell
"Lauren got me a great bundle on renters insurance, car and life. She was very patient and friendly!"
We responded:
"Thank you for your kind review! We appreciate it!"
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Angel Abbott

April 24, 2026

5  out of  5
rating by Angel Abbott
"The process of getting a quote and getting started was so easy thanks to Gracie helping me! Very affordable and very good service. Will be recommending to everyone!"
We responded:
"Thank you for the amazing review, Angel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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CT Vise

April 13, 2026

5  out of  5
rating by CT Vise
"We were needing sing commercial and personal insurance and Gracie made everything so smooth and at some great prices! Thanks for your help!"
We responded:
"Thank you for the amazing review, Tom! It is truly the goal of our team to exceed expectations when it comes to all insurance needs!"
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ashton pride

April 3, 2026

5  out of  5
rating by ashton pride
"Excellent service from start to finish! They are professional, well informed, and most importantly very patient and understanding."
We responded:
"Thank you for the amazing review, ashton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kathy Kelley

March 27, 2026

5  out of  5
rating by Kathy Kelley
"Very pleased with this office. Gracie, my representative answered all the questions that I had. She was very knowledgeable and helpful on getting me the insurance that I needed!"
We responded:
"Thank you for the amazing review, Kathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Larry Smith

March 18, 2026

5  out of  5
rating by Larry Smith
"One of the best agents I have ever had. I had a payment processing issue with State Farm and their web site. He worked all day with the State Farm IT team and got it resolved. That is a sign of a good agent. Thank you Garrett and your staff."
We responded:
"Thank you for the amazing review, Larry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Melisa Enlow

March 18, 2026

5  out of  5
rating by Melisa Enlow
"I love State Farm"
We responded:
"Melisa, thank you for your wonderful review!"
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Kim Rogers Sutton

March 13, 2026

5  out of  5
rating by Kim Rogers Sutton
"Agent was very professional and honest. Kind voice and received my quote quickly. Got more for my money with them as well. GIVE THEM A TRY! Ms Gracie was my assistance and I'm very grateful for her help in assisting in my needs. Thanks!!"
We responded:
"Thank you for the amazing review, Kim. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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ptwf

March 6, 2026

5  out of  5
rating by ptwf
"State Farm is an amazing insurance agency, I’ve used them for several years now and never had any problems with them. Even recently when I had to restart my plan with them, Gracie helped me every step of the way, and answered all of my questions, and explained all my options to me without me even having to ask. I’d definitely recommend StateFarm to any driver seeking a new agency or looking to start a plan somewhere."
We responded:
"Thank you for the 5 Star Review! If you have any questions or need anything at all, please don't hesitate to reach out! "
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Latasha S.

February 28, 2026

5  out of  5
rating by Latasha S.
"Garrett's office is definitely top-tier! From my very first conversation with Lauren, she took time, out her busy day, to explain everything clearly, on my home and auto policies, and made sure I was properly covered, and found great options, at a competitive price, without any pressure and/or confusion! I highly recommend!! Thanks again Lauren😊.."
We responded:
"Thank you for the amazing review, Latasha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Azazel Crowe

February 23, 2026

5  out of  5
rating by Azazel Crowe
"Very good service, great coverage at an affordable cost!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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William Goodwin

February 3, 2026

5  out of  5
rating by William Goodwin
"Garrett and his team are top-tier. From the first conversation, it was clear he genuinely cares about doing right by his clients—not just selling a policy. He took the time to explain everything clearly, made sure I was properly covered, and found great options without any pressure or confusion. Communication is fast, professional, and personal, which is rare these days. If you want an insurance agent who’s knowledgeable, trustworthy, and actually has your back, Garrett Batson is the guy. Highly recommend."
We responded:
"Thank you Will! We appreciate you and we're ecstatic that you had such a great experience! We take serving our customers very seriously and hope you never hesitate to give us a call! Garrett Batson State Farm - Florence, AL 35630"
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Kevin Emerson

February 2, 2026

5  out of  5
rating by Kevin Emerson
"Great service and answered all my questions that I had. Thank you again for your help"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience with Gracie. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Ana Beatriz Behel

January 29, 2026

5  out of  5
rating by Ana Beatriz Behel
"Gracie helped me switch insurances, they offered me a better deal on home and auto insurance. I like the ability of texting her any questions I have."
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience with Gracie. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Jennifer Smith

January 29, 2026

5  out of  5
rating by Jennifer Smith
"Garrett is professional and approachable! As a family man and early in his career he is eager to be successful and you can tell in his work ethic and old school customer service style!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Danley Jenkins

January 29, 2026

5  out of  5
rating by Danley Jenkins
"Made me feel taken care of and everything was very efficient and professional."
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Amber Hudspeth

January 28, 2026

5  out of  5
rating by Amber Hudspeth
"I would recommend working with Garrett Batson for your insurance needs! He was very attentive and answered all of my questions!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Sherry Wilbourne

January 28, 2026

5  out of  5
rating by Sherry Wilbourne
"I could not ask for a more professional and courteous agent! Would recommend over and over!!!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Raysha Crosland

January 28, 2026

5  out of  5
rating by Raysha Crosland
"Garrett is a fantastic State Farm agent—friendly, knowledgeable, and very responsive. He made everything easy to understand and truly went above and beyond. Highly recommend!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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angus catchot

January 28, 2026

5  out of  5
rating by angus catchot
"Garrett was fantastic to work with. Whenever I call they answered any questions I have immediately. Great service, great people."
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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John Cleveland

January 26, 2026

5  out of  5
rating by John Cleveland
"Excellent service! Great to do business with!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"
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Christy Gant

January 24, 2026

5  out of  5
rating by Christy Gant
"Lauren is an outstanding! She truly went above and beyond to make sure everything was handled smoothly and explained every step clearly. She was responsive, knowledgeable, and genuinely cared about finding the best coverage for my needs. I couldn’t have asked for a better experience and highly recommend Lauren to anyone looking for excellent service."
We responded:
"Thank you so much for your 5-star review! We’re thrilled you had a great experience with Lauren. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. Garrett Batson State Farm - Florence, AL 35630"