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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Wallace

September 28, 2026

5  out of  5
rating by Becky Wallace
"Yes I spoke with Lauren at State farm I called her to get some clothes she was so helpful and so nice she has a wonderful personality working with the public after talking with her I decided to go with State farm after we have been with Allstate for 20 years Lauren investigation in La vergne really knows how to do her job she's great with people!"
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Jason Rich

September 17, 2026

5  out of  5
rating by Jason Rich
"I received a quote within just a few minutes. Sydni made the process of swapping over very easy and my rate went down by nearly $180 per month. Would definitely recommend"
We responded:
"Thanks Jason! Please let us know if you need anything else! "
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Victoria Fisher

September 9, 2026

5  out of  5
rating by Victoria Fisher
"Lauren was great today at the last minute! She got me exactly what I needed. Kind and professional"
We responded:
"Thank you, Vickie! Please let us know if you need anything else! "
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dakota russell

September 3, 2026

5  out of  5
rating by dakota russell
"Lauren was amazing she answered my concerns and helped anyway she could!! very professional with her work"
We responded:
"Thanks Dakota! Please let us know if you need anything! "
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Scott Dyar

August 27, 2026

5  out of  5
rating by Scott Dyar
"I switched to this agency when I moved back to Florence. I haven't had to have much help with anything since switching, but when I've had to call, I've always dealt with Laura and she has been prompt and helpful! Most recently, we bought an additional car out of state and needed it added to the policy and proof of insurance sent quickly so we'd have it for the drive back and she didn't let me down! Reasonable price on the new car and proof of insurance within just a couple of minutes!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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kensley w

August 24, 2026

5  out of  5
rating by kensley w
"What a great agent!! Definitely will go out of his way to make it right for his clients. Can’t go wrong with Garrett and his team!!"
We responded:
"Thank you, Kensley!"
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Jennifer

August 14, 2026

5  out of  5
rating by Jennifer
"Thanks to Lauren at State Farm. She was so nice and took care of everything quickly so I could buy and drive my car that day! Thanks so much!! Highly recommend!!"
We responded:
"Thank you for the review, Jennifer! Please let us know if you need anything! "
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Shaunteka Bell (Teka)

July 20, 2026

5  out of  5
rating by Shaunteka Bell (Teka)
"Gracie was great and answered all of my concerns! Very professional, kind and knowledgeable!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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CODY PIKE

July 17, 2026

5  out of  5
rating by CODY PIKE
"Lauren made the experience easy and was very professional. She also saved me $400 over GEICO."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Benn Belle'

July 16, 2026

5  out of  5
rating by Benn Belle'
"Gracie Rogers was exceptionally intelligent, extremely bright and witty. She was a gift to me, and she helped me with my previous expensive policies, therefore I had huge reductions. Very glad I moved my business here. Sincerely I'm a happy lady, due to Gracie, and much gratitude to you. Many Thanks Gracie, Benita D."
We responded:
"Thank you, Benita! We greatly appreciate you and we are here if you need anything! "
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Grace Jordan

July 9, 2026

5  out of  5
rating by Grace Jordan
"Mrs. Grace was so informative and helpful. She answered all of my question and it did seem as if she was trying to push me into buying. She made it feel welcoming and I wish there were more sales person that mimic her character. She was amazing. The price i now pay for aut os less than half of what I paid through my previous carrier. I could not be happier. Thank you State Farm and Mrs. Grace."
We responded:
"Thank you, Grace! We appreciate you and are here to help if you need anything! "
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Wendy Littrell

June 29, 2026

5  out of  5
rating by Wendy Littrell
"We’ve had the best experience working with Garrett Batson & Lauren is the Best!! Thank you for all you do for us!!!"
We responded:
"Wendy, thank you for your wonderful review and please let us know if you need anything!"
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Angie Russell

June 29, 2026

5  out of  5
rating by Angie Russell
"I can’t say enough good about this staff and location. They are beyond knowledgeable and will always greet you with the warmest smiles. Lauren helps us with all of our questions and concerns. She takes her time to ensure we have a proper understanding and follows up consistently. Thank you Lauren, Garrett, and Gracie. You three are the best."
We responded:
"Thank you for the amazing review, Angie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cassidy Counter

June 11, 2026

5  out of  5
rating by Cassidy Counter
"Gracie has been so helpful to answer any of our questions as well as following up for any information. We’ve had a great experience so far!"
We responded:
"Thank you for the amazing review, Cassidy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sami Durdunji

June 11, 2026

5  out of  5
rating by Sami Durdunji
"Very pleasant and helpful and personable."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help! "
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KC Sherman

May 27, 2026

4  out of  5
rating by KC Sherman
"I just switched over to State Farm, Lauren was an integral part of the transition. Just recently had to ask for roadside assistance and using the app made the process very easy."
We responded:
"KC, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Garrett Batson’s Team!"
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Denna Morgan

May 14, 2026

5  out of  5
rating by Denna Morgan
"Gracie was great and able to work around my crazy schedule and help me get a lower rate on my insurance"
We responded:
"We’re so glad you enjoyed your experience with our office, Denna! Please let us know if you ever need anything! "
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Ron Troxell

May 4, 2026

5  out of  5
rating by Ron Troxell
"Very helpful and informative."
We responded:
"Thank you for the amazing review, Ron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ron Shauger

May 1, 2026

5  out of  5
rating by Ron Shauger
"Awesome service, great pricing."
We responded:
"Thank Ron! We appreciate your support! "
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Elizabeth&Richard Mcclung

April 29, 2026

5  out of  5
rating by Elizabeth&Richard Mcclung
"Gracie was exceptionally informative, knowledgeable and patient with us. She went above and beyond. Wonderful experience. We highly recommend working with State Farm for any and all policies. Thank you for walking us thru each step Gracie!"
We responded:
"Thank you for the amazing review, Elizabeth&Richard! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Camri Rochell

April 28, 2026

5  out of  5
rating by Camri Rochell
"Lauren got me a great bundle on renters insurance, car and life. She was very patient and friendly!"
We responded:
"Thank you for your kind review! We appreciate it!"
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Angel Abbott

April 24, 2026

5  out of  5
rating by Angel Abbott
"The process of getting a quote and getting started was so easy thanks to Gracie helping me! Very affordable and very good service. Will be recommending to everyone!"
We responded:
"Thank you for the amazing review, Angel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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ashton pride

April 3, 2026

5  out of  5
rating by ashton pride
"Excellent service from start to finish! They are professional, well informed, and most importantly very patient and understanding."
We responded:
"Thank you for the amazing review, ashton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kathy Kelley

March 27, 2026

5  out of  5
rating by Kathy Kelley
"Very pleased with this office. Gracie, my representative answered all the questions that I had. She was very knowledgeable and helpful on getting me the insurance that I needed!"
We responded:
"Thank you for the amazing review, Kathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Larry Smith

March 18, 2026

5  out of  5
rating by Larry Smith
"One of the best agents I have ever had. I had a payment processing issue with State Farm and their web site. He worked all day with the State Farm IT team and got it resolved. That is a sign of a good agent. Thank you Garrett and your staff."
We responded:
"Thank you for the amazing review, Larry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."