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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shaunteka Bell (Teka)

Shaunteka Bell (Teka)

July 20, 2026

5  out of  5
rating by Shaunteka Bell (Teka)
"Gracie was great and answered all of my concerns! Very professional, kind and knowledgeable!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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CODY PIKE

July 17, 2026

5  out of  5
rating by CODY PIKE
"Lauren made the experience easy and was very professional. She also saved me $400 over GEICO."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Benn Belle'

July 16, 2026

5  out of  5
rating by Benn Belle'
"Gracie Rogers was exceptionally intelligent, extremely bright and witty. She was a gift to me, and she helped me with my previous expensive policies, therefore I had huge reductions. Very glad I moved my business here. Sincerely I'm a happy lady, due to Gracie, and much gratitude to you. Many Thanks Gracie, Benita D."
We responded:
"Thank you, Benita! We greatly appreciate you and we are here if you need anything! "
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Grace Jordan

July 9, 2026

5  out of  5
rating by Grace Jordan
"Mrs. Grace was so informative and helpful. She answered all of my question and it did seem as if she was trying to push me into buying. She made it feel welcoming and I wish there were more sales person that mimic her character. She was amazing. The price i now pay for aut os less than half of what I paid through my previous carrier. I could not be happier. Thank you State Farm and Mrs. Grace."
We responded:
"Thank you, Grace! We appreciate you and are here to help if you need anything! "
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Wendy Littrell

June 29, 2026

5  out of  5
rating by Wendy Littrell
"We’ve had the best experience working with Garrett Batson & Lauren is the Best!! Thank you for all you do for us!!!"
We responded:
"Wendy, thank you for your wonderful review and please let us know if you need anything!"
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Angie Russell

June 29, 2026

5  out of  5
rating by Angie Russell
"I can’t say enough good about this staff and location. They are beyond knowledgeable and will always greet you with the warmest smiles. Lauren helps us with all of our questions and concerns. She takes her time to ensure we have a proper understanding and follows up consistently. Thank you Lauren, Garrett, and Gracie. You three are the best."
We responded:
"Thank you for the amazing review, Angie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cassidy Counter

June 11, 2026

5  out of  5
rating by Cassidy Counter
"Gracie has been so helpful to answer any of our questions as well as following up for any information. We’ve had a great experience so far!"
We responded:
"Thank you for the amazing review, Cassidy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sami Durdunji

June 11, 2026

5  out of  5
rating by Sami Durdunji
"Very pleasant and helpful and personable."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help! "
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KC Sherman

May 27, 2026

4  out of  5
rating by KC Sherman
"I just switched over to State Farm, Lauren was an integral part of the transition. Just recently had to ask for roadside assistance and using the app made the process very easy."
We responded:
"KC, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Garrett Batson’s Team!"
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Denna Morgan

May 14, 2026

5  out of  5
rating by Denna Morgan
"Gracie was great and able to work around my crazy schedule and help me get a lower rate on my insurance"
We responded:
"We’re so glad you enjoyed your experience with our office, Denna! Please let us know if you ever need anything! "
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Ron Troxell

May 4, 2026

5  out of  5
rating by Ron Troxell
"Very helpful and informative."
We responded:
"Thank you for the amazing review, Ron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ron Shauger

May 1, 2026

5  out of  5
rating by Ron Shauger
"Awesome service, great pricing."
We responded:
"Thank Ron! We appreciate your support! "
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Elizabeth&Richard Mcclung

April 29, 2026

5  out of  5
rating by Elizabeth&Richard Mcclung
"Gracie was exceptionally informative, knowledgeable and patient with us. She went above and beyond. Wonderful experience. We highly recommend working with State Farm for any and all policies. Thank you for walking us thru each step Gracie!"
We responded:
"Thank you for the amazing review, Elizabeth&Richard! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Camri Rochell

April 28, 2026

5  out of  5
rating by Camri Rochell
"Lauren got me a great bundle on renters insurance, car and life. She was very patient and friendly!"
We responded:
"Thank you for your kind review! We appreciate it!"
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Angel Abbott

April 24, 2026

5  out of  5
rating by Angel Abbott
"The process of getting a quote and getting started was so easy thanks to Gracie helping me! Very affordable and very good service. Will be recommending to everyone!"
We responded:
"Thank you for the amazing review, Angel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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CT Vise

April 13, 2026

5  out of  5
rating by CT Vise
"We were needing sing commercial and personal insurance and Gracie made everything so smooth and at some great prices! Thanks for your help!"
We responded:
"Thank you for the amazing review, Tom! It is truly the goal of our team to exceed expectations when it comes to all insurance needs!"
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ashton pride

April 3, 2026

5  out of  5
rating by ashton pride
"Excellent service from start to finish! They are professional, well informed, and most importantly very patient and understanding."
We responded:
"Thank you for the amazing review, ashton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kathy Kelley

March 27, 2026

5  out of  5
rating by Kathy Kelley
"Very pleased with this office. Gracie, my representative answered all the questions that I had. She was very knowledgeable and helpful on getting me the insurance that I needed!"
We responded:
"Thank you for the amazing review, Kathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Larry Smith

March 18, 2026

5  out of  5
rating by Larry Smith
"One of the best agents I have ever had. I had a payment processing issue with State Farm and their web site. He worked all day with the State Farm IT team and got it resolved. That is a sign of a good agent. Thank you Garrett and your staff."
We responded:
"Thank you for the amazing review, Larry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Melisa Enlow

March 18, 2026

5  out of  5
rating by Melisa Enlow
"I love State Farm"
We responded:
"Melisa, thank you for your wonderful review!"
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Kim Rogers Sutton

March 13, 2026

5  out of  5
rating by Kim Rogers Sutton
"Agent was very professional and honest. Kind voice and received my quote quickly. Got more for my money with them as well.
GIVE THEM A TRY!
Ms Gracie was my assistance and I'm very grateful for her help in assisting in my needs. Thanks!!"
We responded:
"Thank you for the amazing review, Kim. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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ptwf

March 6, 2026

5  out of  5
rating by ptwf
"State Farm is an amazing insurance agency, I’ve used them for several years now and never had any problems with them. Even recently when I had to restart my plan with them, Gracie helped me every step of the way, and answered all of my questions, and explained all my options to me without me even having to ask. I’d definitely recommend StateFarm to any driver seeking a new agency or looking to start a plan somewhere."
We responded:
"Thank you for the 5 Star Review! If you have any questions or need anything at all, please don't hesitate to reach out! "
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Latasha S.

February 28, 2026

5  out of  5
rating by Latasha S.
"Garrett's office is definitely top-tier! From my very first conversation with Lauren, she took time, out her busy day, to explain everything clearly, on my home and auto policies, and made sure I was properly covered, and found great options, at a competitive price, without any pressure and/or confusion! I highly recommend!! Thanks again Lauren😊.."
We responded:
"Thank you for the amazing review, Latasha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Azazel Crowe

February 23, 2026

5  out of  5
rating by Azazel Crowe
"Very good service, great coverage at an affordable cost!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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William Goodwin

February 3, 2026

5  out of  5
rating by William Goodwin
"Garrett and his team are top-tier. From the first conversation, it was clear he genuinely cares about doing right by his clients—not just selling a policy. He took the time to explain everything clearly, made sure I was properly covered, and found great options without any pressure or confusion. Communication is fast, professional, and personal, which is rare these days. If you want an insurance agent who’s knowledgeable, trustworthy, and actually has your back, Garrett Batson is the guy. Highly recommend."
We responded:
"Thank you Will! We appreciate you and we're ecstatic that you had such a great experience! We take serving our customers very seriously and hope you never hesitate to give us a call!
Garrett Batson State Farm - Florence, AL 35630"